Shipping Policy
Processing Time: Orders placed on our website typically take 1 business day to process. During this time, we verify your payment, pick and pack your items, and prepare them for shipment.
Shipping within the United States:
- Delivery Time: Orders shipped within the United States will take approximately 2-7 business days to arrive at your specified shipping address.
- Free Shipping: We offer free standard shipping for all orders over $75 within the United States. For orders under $75, a flat shipping rate will apply.
International Shipping: We are pleased to offer international shipping to the following countries:
- Australia
- Belgium
- Canada
- Germany
- Denmark
- Finland
- France
- Italy
- South Korea
- Malaysia
- Netherlands
- Norway
- New Zealand
- Portugal
- Sweden
International Shipping Rates: International shipping rates are calculated based on the destination country, package weight, and shipping method selected during checkout. Please note that import duties, taxes, and customs fees may be applied by your country's customs authorities, and these fees are the responsibility of the customer.
International Delivery Time: International orders generally take 7-21 business days to reach their destination, depending on the destination country and the chosen shipping method.
Tracking Information: Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
Shipping Restrictions: Please note that certain items may be subject to shipping restrictions or regulations in some countries. It is your responsibility to ensure that the products you order comply with local laws and regulations.
Order Changes and Cancellations: If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. Once an order has been processed and shipped, we may not be able to make any modifications.
Lost or Damaged Shipments: In the rare event that your order is lost or damaged during transit, please reach out to our customer support team, and we will assist you in resolving the issue.
If you have any further questions or require assistance with your order, please don't hesitate to contact our customer support team. We are here to provide you with the best shopping experience possible. Thank you for choosing Natty Life Supps for your shipping needs!